Carnelian & Pearls IT Consulting
Transforming businesses through intelligent ServiceNow automation and digital workflows with over 13 years of expertise
Get StartedWhy Choose Carnelian & Pearls IT?
13+ Years Experience
Extensive experience in ServiceNow implementation, customization, and optimization across various industries with proven results.
Nigerian Excellence
Proudly Nigerian-founded, connecting global clients with top-tier local ServiceNow talent and expertise.
End-to-End Solutions
From strategy and planning to implementation and support, we provide comprehensive ServiceNow solutions.
About Carnelian & Pearls IT Consulting
Our Mission
To empower organizations across Africa and globally with intelligent automation solutions that drive efficiency, reduce costs, and enhance user experience through the ServiceNow platform.
Our Vision
To be the leading ServiceNow consulting firm bridging the gap between global enterprise needs and exceptional Nigerian IT talent.
Our Values
Excellence, Innovation, Integrity, and Cultural Pride. We believe in showcasing the best of Nigerian technical expertise on the global stage.
Meet the Founder
Tosin Dada
Tosin Dada is the visionary founder of Carnelian & Pearls IT Consulting, bringing over 13 years of deep expertise in the ServiceNow ecosystem. With a passion for digital transformation and a commitment to excellence, Tosin has built a reputation as one of Nigeria's leading ServiceNow consultants.
His journey began with a vision to bridge the gap between global enterprise needs and the exceptional technical talent available in Nigeria. Through Carnelian & Pearls IT, Tosin has successfully delivered transformative ServiceNow solutions to organizations across multiple continents.
Tosin's expertise spans across ITSM, ITOM, HRSD, CSM, and custom application development, with a particular strength in complex integrations and platform optimization. His leadership philosophy centers on empowering teams, fostering innovation, and maintaining the highest standards of service delivery.
Professional Certifications
- ✓ ServiceNow Certified System Administrator (CSA)
- ✓ ServiceNow Certified Implementation Specialist (CIS)
- ✓ ServiceNow Certified Application Developer
- ✓ ITIL Foundation Certified
- ✓ Project Management Professional (PMP)
Technical Expertise
Leadership Philosophy
"Success in technology consulting isn't just about technical expertise—it's about understanding people, processes, and culture. At Carnelian & Pearls IT, we don't just implement systems; we transform organizations while celebrating the incredible talent that Nigeria has to offer the world."
- Tosin Dada, Founder
Our Services
ServiceNow Implementation
Complete ServiceNow platform setup, configuration, and deployment tailored to your business needs with best practices.
Custom Application Development
Build custom applications and workflows to address unique business requirements and processes.
Integration Services
Seamlessly integrate ServiceNow with existing systems using REST/SOAP APIs and middleware solutions.
Platform Optimization
Performance tuning, best practices implementation, and platform health assessments.
Training & Support
Comprehensive training programs and ongoing support to maximize your ServiceNow investment.
Nigerian Talent Sourcing
Connect with vetted Nigerian ServiceNow professionals for your projects and long-term needs.
Our Portfolio
Global Financial Services ITSM
Led a comprehensive ITSM implementation for a multinational bank, resulting in 40% reduction in incident resolution time and improved service quality across 12 countries.
Healthcare HR Service Delivery
Designed and implemented an HRSD portal for a major healthcare provider, streamlining HR processes and reducing manual work by 60%.
Manufacturing Asset Management
Developed a custom asset management solution with automated workflows, saving the client $2M annually in operational costs.
Multi-System Integration Project
Integrated ServiceNow with SAP, Salesforce, and Active Directory for a Fortune 500 company, creating a unified digital workplace experience.
ServiceNow Nigerian Resources
Connect with skilled ServiceNow professionals in Nigeria for your projects. All resources are vetted by Carnelian & Pearls IT and have proven experience in ServiceNow implementations.
Adebayo Ogundimu
Specialized in ServiceNow ITSM, ITOM, and custom application development. 8+ years experience with expertise in JavaScript, REST APIs, and workflow automation.
Funmi Olaleye
Expert in requirements gathering, process mapping, and ServiceNow configuration. Strong background in HRSD and CSM implementations with excellent stakeholder management skills.
Kemi Adebisi
Focused on ServiceNow integrations with third-party systems. Extensive experience with MID Server, REST/SOAP web services, and data migration projects.
Request Resources for Your Project
Client Testimonials
"Carnelian & Pearls IT transformed our ServiceNow implementation. Tosin's expertise and his team's dedication resulted in a 50% reduction in our incident resolution time."
- Sarah Johnson, IT Director, Global Bank
"Working with Tosin and his team was exceptional. Their deep understanding of ServiceNow and ability to deliver on time and budget is outstanding."
- Michael Chen, CTO, Healthcare Corp
"The Nigerian talent that Carnelian & Pearls connected us with exceeded all expectations. Highly skilled, professional, and cost-effective."
- Emily Rodriguez, Operations Manager
Get In Touch
Contact Information
Email: info@carnelianpearls.com
Founder: tosin@carnelianpearls.com
Phone: +234 (0) 123 456 7890
Location: Lagos, Nigeria
LinkedIn: linkedin.com/company/carnelian-pearls-it